Effective Date: 25-07-2023

 

Welcome to https://drmatters.in/ (“Website”, “we”, “us”, or “our”). We value your trust and respect your privacy, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit or make use of our Website and services. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Website.

 

Information We Collect

Personal Information: We may collect personal information you voluntarily provide to us, such as your name, email address, postal address, phone number, payment information, and any other information you provide while using our Website, creating an account, or making a purchase.

 

 Usage Data: When you interact with our Website, we may collect certain information automatically, including your IP address, device information, browser type, pages viewed, time and date of your visit, and other usage data. We may also collect data about how you interact with our Website, such as your clicks, searches, and other activities.

 

Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and track usage patterns on our Website. Cookies are small files stored on your device that help us recognize you and provide a more personalized experience.

 

How We Use Your Information

Provide and Improve Services: We use your personal information to process your orders, provide customer support, and improve the overall user experience on our Website. This includes personalizing your shopping experience, suggesting products, and enhancing our services.

 

Communication: We may use your contact information to send you transactional emails, updates, promotions, and other relevant information related to our services. You can opt-out of marketing communications at any time by following the unsubscribe link provided in the emails.

 

Analytics and Aggregated Data: We may use aggregated and anonymized data for analytical purposes, such as analysing user behaviour, trends, and preferences. This helps us understand how users interact with our Website and improve our services.

 

Legal Compliance: We may process your personal information to comply with applicable laws, regulations, legal processes, or government requests.

 

How We Share Your Information

Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our Website, processing payments, delivering products, or providing other services. These providers are obligated to protect your information and use it solely for the purpose of providing the contracted services.

 

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction.

 

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

 

Your Choices and Rights

Access and Correction: You have the right to access and correct your personal information held by us. You can do this by logging into your account or contacting us using the contact details provided at the end of this Privacy Policy.

 

Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.

 

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

 

Children's Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: dermatos2002@gmail.com.

By using our Website, you consent to the terms of this Privacy Policy.